शिपिंग नीति

Shipping Policy

1. Overview

At ASHMER, we strive to provide a seamless and efficient shopping experience. This Shipping Policy outlines important details regarding order processing, shipping times, costs, and tracking.

2. Order Processing

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • In case of delays due to high demand or unforeseen circumstances, we will notify you via email.

3. Shipping Methods & Delivery Time

We offer various shipping options based on your location and selected shipping method at checkout:

Shipping Method Estimated Delivery Time
Standard Shipping 7-14 business days
Express Shipping 3-7 business days
International Shipping 10-20 business days
  • Delivery times may vary depending on destination, customs clearance, and courier delays beyond our control.
  • We do not guarantee exact delivery dates.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the selected shipping method and delivery location.
  • Free shipping may be available on certain orders, as per promotional offers.
  • Customs duties or import taxes (if applicable) are the responsibility of the customer.

5. Tracking Your Order

  • Once your order has been shipped, a tracking number will be provided via email.
  • You can track your order using the provided tracking link or by visiting our Order Tracking Page.
  • If your tracking information is not updated within a reasonable period, please contact our support team.

6. Lost, Stolen, or Delayed Shipments

  • ASHMER is not responsible for lost, stolen, or delayed shipments caused by courier issues or incorrect shipping details provided by the customer.
  • If your order is lost or significantly delayed, please contact the shipping carrier or reach out to our support team for assistance.

7. Shipping Restrictions

  • We currently ship to most locations worldwide, but some regions may be excluded due to logistical constraints.
  • We do not ship to P.O. Boxes or military addresses (APO/FPO).

8. Address Accuracy

  • Customers are responsible for providing accurate shipping details at checkout.
  • We are not liable for orders shipped to incorrect addresses due to customer error. If you notice an error, contact us immediately to correct it before dispatch.

9. Changes & Cancellations

  • Once an order has been processed, changes or cancellations may not be possible.
  • If you need to make urgent modifications, please contact our support team as soon as possible.

10. Contact Information

If you have any questions about our Shipping Policy, feel free to reach out to us at support@ashmerworld.com.

Effective Date: 7/2/2025